Terms and Conditions

Courses

Refund Policy:

You will need to check the date and content of your chosen course carefully before booking as we are unable to offer refunds if you cancel or modify your booking in anyway. If you need to change the date of your course you must give us at least 2 weeks notice. A transfer/administration fee of £15 will be charged. If you do not give us 2 weeks notice we will not be able to transfer you or offer you a refund.

In the unlikely event that we need to cancel a course for reasons out your control (such as bad weather) we will consider to transfer your booking to an alternative date or topic, if the reason means the company incurrs costs and charges these will be needed to be paid when transferring the course.

We are not liable for reimbursing any expenses or cost resulting from us cancelling a course.

We recommend that you look for an insurance policy that covers against emergency cancellations. They can be purchased at http://www.cancelsureinsurance.co.uk (not supplied by The Unique Cake Company)

Further Information:

- We will not be liable for any injury or accidents that occur during your course. You attend our courses at your own risk

- You are welcome to use images of work you have completed on your course but must credit The Unique Cake Company.

- Full payment for courses is required at time of booking to secure a place.

- Please notify us of any allergies and we will do our best to ensure you requirements are met.

- In the event of postponement or cancellation, further payments over 50% deposit can be transferred to Gift Voucher only

Equipment and Edibles

Refund Policy:

- Edible products cannot be returned, exchanged or refunded.

- If a non-edible product is unopened and in its original packaging it may only be exchanged within 30 days of sale when accompanied with a receipt.

Online orders

- Edibles cannot be returned, refunded or exchanged

- Non-edible products can only be exchanged if returned within 7 days of receipt in the original packaging with the receipt or invoice

- Damaged products need to request return, this needs to be with photographic evidence to the company. Once this agreed a return will be agreed. Once received by the company and checked and validated a refund or exchange will be processed.

Returns to the shop msut be accompanied with the invoice received and must be within 7 days of the order.

Further information:

We will do our best to ensure descriptions and content on our website are as accurate as we can get it. We will not be held responsible for any slight errors